Privacy policy
At GloComfy, your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared. This Privacy Policy explains how we handle your information when you visit our website or make a purchase.
1. Information We Collect
When you interact with our store, we may collect the following information:
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Personal details: Name, email address, phone number, billing and shipping address
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Order information: Products purchased, payment method, transaction details
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Account information: Login details, preferences, and settings
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Device & usage data: IP address, browser type, and how you interact with our website
We collect this information when you:
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Place an order
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Create an account
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Contact customer support
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Browse or interact with our website
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Improve our website and shopping experience
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Send order updates and important notifications
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Personalize your experience and product recommendations
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Show relevant advertising and promotions
3. Payments & Security
All payments are processed securely through trusted providers such as Shopify Payments and Stripe.
We do not store your payment information.
We take reasonable measures to protect your data, but no system is completely secure.
4. Marketing & Advertising
We may use your information to:
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Send promotional emails (you can unsubscribe anytime)
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Show you relevant ads on platforms like Facebook, Instagram, and other digital channels
We only use your data for marketing in accordance with applicable laws.
5. Sharing Your Information
We may share your information with:
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Shopify (our ecommerce platform)
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Payment processors (to complete transactions)
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Shipping and fulfillment partners
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Marketing and analytics providers
These partners only use your data to provide their services.
6. Cookies & Tracking
We use cookies and similar technologies to:
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Improve website performance
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Remember your preferences
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Analyze traffic and behavior
You can control cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Opt out of marketing communications
To exercise your rights, contact us at support@glocomfy.com
8. Data Retention
We retain your information only as long as necessary to:
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Provide our services
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Comply with legal obligations
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Resolve disputes
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.
11. International Data Transfers
Your information may be processed outside your country, including in the United States, where our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
GloComfy is powered by Shopify, which helps us provide a secure and reliable shopping experience.